We do not offer price adjustments on any items. Please reach out to us at hello@rollicplay.com if you have any further questions. 

Leaving a review is as simple as finding the product you would like to review and scrolling down to the review section at the bottom of the page. From there select the "Write Review" button and fill out the form.

No, we do not offer local pickup at this time.

Rollic is not responsible for lost or stolen packages. If you think your package is lost or stolen please contact the shipping carrier or your local post office (refer to your tracking number to determine which delivery service to contact). If you purchased shipping protection, you can also reach out to us at hello@rollicplay.com for further assistance.

No. Our site does not allow for two codes to be used together at the same time for a purchase. We recommend that you choose the code that saves you the most money on your purchase.

Shipping times vary based on the size + weight of the item(s) you have purchased, the time of year, as well as the shipping method selected at checkout. If your items are pre-order items it will be stated on the product listing page. Because orders are processed so quickly we are unable to edit, add to, or change orders once they are placed. Please double check your shipping address and cart contents before checking out.

Shipping times vary based on the size + weight of the item(s) you have purchased, the time of year, as well as the shipping method selected at checkout. Orders are shipped from Utah, so if you are more than 1,000 miles away from Utah your order will most likely take at least 5 business days to ship. Please note that Rollic is not responsible for courier delays.

Yes, you can expedite your order by selecting the expediting shipping option in the checkout portion of your order. Please note that expedited shipping refers to the estimated delivery time frame after the order has processed. All orders are subject to the current processing time listed on the product listing page.

Contact us immediately if something is amiss with your order. Since orders are processed so quickly, we have a very narrow window to edit or change orders once they are placed. Please double check your shipping address and cart contents before checking out.

You can find your tracking information in the shipping confirmation email sent after your order has been processed. You can also register with rollicplay.com and track your package by logging in.

We do our best to respond to each message as quickly as possible, but we cannot guarantee that we will be able to cancel before the order ships. Once you receive a shipping confirmation email, we are unable to cancel or stop a package from shipping. You will need to return the package using our returns portal.

Yes, we happily accept returns and exchanges for unused items from 60 days of purchase within the United States.

Yes, you definitely can issue a gift return! Please just visit our return portal! Please keep in mind that the Return Portal will currently notify the sender of this return or exchange and we are unable to prevent that notification from being sent, we apologize for any inconvenience this may cause. We hope to have this change in the near future. Please also note, we only offer exchanges or shop credit for returns.

Purchases from third-party retailers will need to be returned to the original place of purchase. Please contact third-party retailers directly to initiate a return